Returns and Refund Policy

Thank you for choosing Paul Grogan Photography as your trusted provider of fine art prints.
We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully to understand the terms and conditions for refunds, returns, and exchanges.

This policy is designed to provide clarityand ensure a positive shopping experience for you.

1. Return/Exchange/Refund Timeline

We offer a transparent and customer-friendly return/exchange/refund timeline. Returns or exchanges are accepted within 28 days from the date of purchase if they meet our returns policy.

2. Acceptable Item Conditions

We will give you a refund for the full price of any product properly returned by you if the product is damaged or faulty on receipt. We will require photographic evidence that the item arrived damaged – ideally shown within the packaging it arrived in.

If you have simply changed your mind, you will entitled to a credit note to the value of the purchase price and this will be supplied on safe return of the purchased items. All items must be returned in original packaging.

3. Refund and Shipping Charges

Due to the nature of our products, cost of returns postage will not be covered.

Exchanges or refunds will be processed within 7 working days.

If you have any questions about our Refund and Return Policy, please don’t hesitate to contact us.

Thankyou for choosing Paul Grogan Photography
271a Bury New Road, Whitefield, Manchester M45 8QP

www.paulgroganphotography.com

[Last Updated: 12/11/2024